VoulezVouloz Terms and Conditions

Last updated: April 2026

Payment:

  1. We accept electronic bank transfers and payment via PayPal. Cash is not accepted.
  2. Bank transfers should be clearly marked with your name and the VoulezVouloz invoice number provided.
  3. All payments should be sent directly to VoulezVouloz.
  4. Payments are required at least 48 hours before your first lesson.
  5. Failure to make a payment within the given time frame will result in cancellation of your lesson.
  6. We allow six months, from the time of booking, for you to take all your lessons. If you fail to take all your lessons within this time frame, any unused lessons will become void.
  7. If you decide not to complete a course of French lessons we cannot provide a refund for any lessons that have not been taken.

Cancellation policy:

  1. If you ever need to cancel a lesson, please give us plenty of notice, 24 hours ahead at the very least.
  2. Please always email/text/call your allocated tutor directly if you need to make such a cancellation.
  3. Email us promptly at info@voulezvouloz.com if you get zero response from your tutor.
  4. Credit will be lost if the 24 hour policy is not adhered to.

The Site

By accessing and browsing this VoulezVouloz website (The Site), you accept these Terms of Use as well as our Privacy Policy.
This Site provides company information about VoulezVouloz.

Compliance with Copyright and Trademark Laws
The elements you see, hear or read on the Site, as well as the Site’s form and substance, are subject to copyright protection. In no event may you use, distribute, copy, reproduce, modify, distort, or transmit the Site or any of its elements, such as text, images or sounds, without the prior written permission of VoulezVouloz. Trademarks, service marks and logos (collectively the “Trademarks”) displayed on the Site are the property of VoulezVouloz or are displayed by VoulezVouloz with authorisation from third parties. No licence or right pertaining to any of these Trademarks shall be granted without the written permission of VoulezVouloz or such other parties who may hold Trademarks displayed on the Site. VoulezVouloz reserves the right to legally enforce any infringement of its intellectual property rights, including seeking criminal prosecution.

Images Displayed on the Web Site
The images or photographs of people or places displayed on the Site are either the property of, or used with permission of a third party by VoulezVouloz. The use of these images or photographs is prohibited unless specifically authorised by VoulezVouloz or the third party. Any unauthorised use may violate copyright laws, trademark laws, the laws of privacy and publicity, or any other communications regulations.

General Warning
VoulezVouloz shall not be responsible for any damages arising out of your access to, or use of, the Site, including any deterioration of, or viruses that may infect your computer equipment or any other property. While VoulezVouloz uses reasonable efforts to include accurate and up-to-date information on the Site, we make no warranties or representations as to accuracy. VoulezVouloz assumes no liability or responsibility for any errors or omissions in the content of the Site.

Limitation of Liability and Indemnity
Neither VoulezVouloz any other party involved in creating, producing, or delivering the site shall be liable for any direct, indirect or other damages arising out of your access to, or use of, the Site. You agree to indemnify, defend and hold VoulezVouloz, affiliates, and their respective directors, officers, employees, agents, licensors, or any person or entity involved in the creation, production, and distribution of the Site, harmless from, and against, any and all claims, liability, losses, costs and expenses incurred in connection with any breach by you of these Terms of Use or resulting from, or in connection with, your use of this Site.

Links to Other Sites
VoulezVouloz provides links from the Site to other sites of affiliated and non-affiliated companies. Non-affiliated sites are independent from the Site. VoulezVouloz does not edit or control such sites. Links to such sites shall, in no event, constitute an endorsement by or an association between VoulezVouloz and such sites and VoulezVouloz shall not be responsible for any content, products, services, advertising or other matter presented on such sites. We remind you that access to, and use of, any affiliated or non-affiliated sites is subject to their own Terms of Use and privacy policies.

Access to the Web Site
VoulezVouloz reserves the right, for any reason, at its sole discretion, to terminate, change, suspend or interrupt access, in whole or in part, to the Site, including its contents, features, or hours of availability without notice. You acknowledge and agree that in connection with the use of the Site you must provide for your own equipment, at your own cost, necessary to access the World Wide Web.

Remarketing
This site uses remarketing to advertise online. Which means that third-party vendors, including Google, show our ads on sites across the Internet.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Information about how you cancan opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Protection of Personal Information
For more information on our policies with respect to privacy protection, please read our Privacy Policy. VoulezVouloz affiliate sites may have their own separate privacy policies and practices. You are encouraged to review these other policies to determine how any personal information you provide may be used.

Modification of Terms
VoulezVouloz reserves the right to modify or update the present Terms of Use at any time without notice, so you are encouraged to review them from time to time.


Ready to start learning French?

If you're ready to start your French lessons with VoulezVouloz then call us on +61 (0) 448 271 392 or contact us.

Learn French fast!

Our French tutors are native speakers from French-speaking countries around the world. We offer French lessons that come to you - in Sydney, Melbourne and Brisbane!
Call 0448 271 392

Featured tutor: Francine

VoulezVouloz place picture
5.0
joelle pitcher profile picture
joelle pitcher
2 months ago
I've been learning French for a couple of years now. Working with Zoe from VoulezVouloz has been great. She is friendly, professional and definitely knows her stuff. Her lessons are engaging and she will readily work to your needs and level; whether it's conversation, learning how to order food/coffee in France or more theoretical, she does it all. I would highly recommend her and VoulezVouloz.
Nospwhfnx profile picture
Nospwhfnx
2 months ago
We can’t thank Anaïs enough for all of her help in preparing us for our advanced Business French courses in France later this year.

We especially appreciated how she tailored each class to challenge us at different levels, combining reading comprehension, complex business concepts, and engaging games that made learning grammar both enjoyable and effective.

Anaïs created a truly bespoke program based on our goals, helping us build our business vocabulary, better understand the differences between written and spoken French, and giving us the confidence to push ourselves and make mistakes in a supportive, encouraging environment.

In just a few months, we progressed quickly to more advanced concepts thanks to her thoughtful methodology and guidance. We also greatly appreciated Anaïs’s patience with our accents—mastering French pronunciation is often much more challenging than it appears.

Working with Anaïs has been an outstanding experience, and we would highly recommend her to anyone looking to develop their French in a structured, engaging, and highly personalized way.
Joy S profile picture
Joy S
3 months ago
I’ve really enjoyed learning French with Zoe. She is incredibly patient and takes the time to adapt her teaching style to suit how I learn, which has made a huge difference to my confidence and progress. Lessons are always fun, engaging and well-structured, but also flexible depending on what I need most on the day. I would highly recommend Zoe to anyone looking for a supportive and effective tutor!
Belinda L profile picture
Belinda L
4 months ago
Georgia Capuana profile picture
Georgia Capuana
4 months ago
Fantastique! Helpful and the tutor is a perfect match for my daughter. She gets along with the tutor, learns easily and feels very supported.
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VoulezVouloz place picture
4.9
Rowan O'Donnell profile picture
Rowan O'Donnell
2 months ago
I can’t recommend Marine highly enough. She always has very well prepared lesson plans, both in person and online, and each week follows up with detailed notes of our classes and explanations for my left-field queries. Very much enjoying the classes.
Mimi Gibbs profile picture
Mimi Gibbs
3 months ago
The conversation classes with Hichem are delightful and a great way to practice your French in an informal but very informative way.
Madeleine
Christine Simmons profile picture
Christine Simmons
3 months ago
I'm really enjoying the VoulezVouloz conversation classes and also the private lessons. I feel my French has improved as a result. I like the more relaxed atmosphere compared to more formal classes.
james nielsen profile picture
james nielsen
4 months ago
I have done the guided conversation group with Hanalei at Macquarie Park. Hanalei is kind, knowledgeable, and skilled at supporting the group discussion. This group is smaller, too, which helps with opportunities for practice. I recommend it warmly.
Jennifer Lang profile picture
Jennifer Lang
4 months ago
I've been going to Hichem's Monday conversation practice for a few years now whenever I can. It's always a fun chat, very inclusive, with some games to play if conversation runs dry and lots to chat about. I've also had private sessions from several of Hichem's tutors over the years, they are always excellent and very happy to give us lessons in the styles and topics friends and I want.
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