Frequently Asked Questions
Q: I need to cancel, what do I do?
A: If you need to cancel, you must give us at least 24 hours notice. Please call or text your tutor directly. Their details should have been forwarded to you when you first made the booking. If you fail to reach them, please call or text headquarters at 0448 271 392.
We do not accept email cancellations.
Q: Is there a cancellation fee?
A: If you cancel your French lesson on the same day then you will be charged the full amount for your lesson.